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Sr. Backend Engineer II, Heartbeat


Remote / Mexico / Argentina
  • Job Type: Full-Time
  • Function: Engineering Software
  • Industry: Technology
  • Post Date: 07/10/2024
  • Website:
  • Company Address: 16011 College Blvd, 130, Kansas 66219, US

About TrueAccord

TrueAccord is the leader in digital collections. By focusing on great user experiences, TrueAccord provides businesses with superior debt collection results. Our machine learning platform adapts to consumer behavior with personalized and empathetic communications to deliver the right payment option at the right time and channel.

Job Description

Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
The Team
Heartbeat Team owns TrueML’s patented decision engine and the surrounding system.
As owners of the “Heart” of TrueML’s operations, we are challenging the old collection strategies by providing exceptional customer experience and making the repayment process as painless as possible. On a daily basis, the team typically deals with a wide variety of tasks: streaming and microservices, A/B testing, and internal tool building. Some of our tech stack includes Sceptre, Amazon ECS, AWS Lambdas and Kinesis.
You will be part of a highly collaborative and competent team where we highly value code quality and maintainability, have a rigorous code review process, and favor a highly collaborative approach to project execution. You will get a chance to try your hand at a variety of projects while making a positive difference for millions of Americans in debt. 

In this role you will:

    • Write high-quality, unit-tested code 
    • Build highly scalable distributed services 
    • Collaborate with product and business owners on requirements 
    • Learn new things and contribute new ideas
    • Effectively communicate complex systems to stakeholders
    • Contribute to overall engineering initiatives, including the evolution of our tech stack

A successful candidate will have the following experience/skills:

    • Proficiency with Python 
    • Insatiable desire for continuous learning and continuous improvement. 
    • Great interpersonal skills and you enjoy working with members of other teams 
    • Interest in data driven architecture and streaming technology 
    • Excellent problem solving and troubleshooting skills 
    • Strong communication skills 

You may also have:

    • Experience with Infrastructure and cloud services 
    • A desire to make a difference 
    • A team player that shares ideas and elevates others 
$54,927 - $85,337 a year
Compensation Disclosure: his information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Benefits, Perks, and Culture
- Unlimited PTO
- Medical benefit contributions in congruence with local laws and type of employment agreement
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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