- Job Type: Full-Time
- Function: Engineering QA
- Industry: Technology
- Post Date: 02/07/2024
- Website: expedock.com
- Company Address: , Silicon Valley, California, United States
- Salary Range: $50,000 - $150,000
About ExpedockExpedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
We at Expedock are reinventing the multi-trillion-dollar industry of global shipping and supply chain by harnessing the power of artificial intelligence and data processing. We collaborate with leading logistics businesses worldwide, helping them streamline their intricate logistics processes and enhance transparency.
Who We Need
We are looking an organized, detail-oriented, and results-driven individual to captain our team of Freight Data Validators. The ideal candidate will have a sharp eye for detail, adept at managing people and processes, and with a relentless commitment to data accuracy. If you thrive in a dynamic, technology-driven environment and have a track record in the freight forwarding or logistics industry, we'd love to meet you.
- Team Management: Lead, coach and mentor the team of Freight Data Validators, assigning tasks, setting targets, and ensuring the team delivers on its responsibilities effectively.
- Workflow Oversight: Oversee various workflows such as BL Data Entry & Generation, Import/Export Customs Declarations, Shipment Manifest Data Entry, Billing Data Entry/Preparations, Invoice Data Entry/Preparations, Arrival Notice Preparation, and Shipment Tracking Data Entry.
- Quality Assurance: Ensure the accuracy of information processed by your team, taking responsibility for validating data uploaded into the correct systems without errors.
- Service Level Agreement (SLA) Fulfillment: Collaborate closely with the Operations Manager and your team to deliver on the agreed SLA with our customers.
- Process Improvement: Continually assess and improve data validation processes and strategies. Identify bottlenecks, streamline workflows, and implement best practices to enhance efficiency and productivity.
- Proven experience in a team lead or supervisory role, preferably within the logistics, freight forwarding, or brokerage industry
- Solid understanding and experience with freight documentation and related workflows
- Exceptional attention to detail with proven data entry and validation skills
- Strong leadership and team management abilities
- Comfortable with technology and software, including Transport Management Systems (TMS)
- Excellent communication and collaboration skills
Remote Work Technical Requirements
Must be able to provide and support their own computer hardware, software, and internet. The minimum technical requirements for remote work at Expedock are the following:
- PC Hardware (Windows) with ≥ 8GB RAM
- Intel Core i5 6th gen or above
- AMD Ryzen 3 or above
- Internet Service
- Minimum speed of 25 mbps
- Uninterrupted internet connection is a requirement for this remote work position.
- Available HDD Space
- 50 GB
- Benefit from a competitive compensation package tailored to reflect your skills and experience.
- Become part of a diverse and dedicated team that foster a culture of excellence, autonomy and flexibility.
- Embrace the convenience of a fully remote working environment, facilitating a healthy work-life balance without compromising on your connection to the dynamic world of tech.
- Thrive in a company that values your potential, offering rapid career progression and opportunities for personal and professional development.