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Implementation Engineer


Bangalore, IN / Remote
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Industry: Technology
  • Post Date: 11/11/2022
  • Website:
  • Company Address: 3200 Ash Street, Palo Alto, CA, 94306

About HeadSpin

HeadSpin is the world’s first Digital Experience AI Platform combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video.

Job Description

100% Remote Position


Who We Are


HeadSpin is a startup organization, and we are revolutionizing the way developers test, monitor and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable data which pinpoint any problems in the app and enable developers to fix these issues before launch. HeadSpin integrates seamlessly with your development workflow and requires no changes to your app. The HeadSpin mobile platform is now in 80 countries and 140 cities worldwide, supporting over several hundred cellular networks and over 2,000 mobile devices. Using HeadSpin’s service, developers can launch products with the confidence that their applications will work in all the conditions that their users will experience. HeadSpin is funded by Google Ventures, Nexus Venture Partners, ICONIC , Danhua Capital, and other blue-chip investors.


About the Role


The Implementation Engineer is a technical expert with a deep understanding of various enterprises applications, technologies, and software development lifecycles. The Pilot team is composed of high caliber individuals responsible for introducing and demonstrating HeadSpin's cutting-edge testing solutions to our worldwide customers. The Pilot Engineer's role is to demonstrate HeadSpin's End-to-End capabilities in highly complex and challenging environments. They employ industry and technical expertise to manage all facets of customer pilots, while ensuring the automation needs and requirements of the customer are met.


What You'll Do


  • Support HeadSpin's sales force in all matters related to technical Proof of Concept (PoC)
  • Technical discovery of PoC requirements, scope, and success criteria
  • Plan, manage, and deliver Tosca PoCs to clients and prospects for the “Technical Win”
  • Evangelize HeadSpin's testing methods, best practices, and implementation strategies
  • Provide effective and detailed technical messaging to customer/prospect, as well as HeadSpin team members
  • Build trusted relationships with the technical constituents, successfully winning the mindshare of key sponsors
  • Represent HeadSpin with the utmost professionalism, passion, and enthusiasm


What You Need


  • BS in Computer Science, Computer Engineering, or equivalent field
  • 3+ years of QA test automation experience
  • Comprehensive understanding of software development, SDLC, and QA processes (Agile, DevOps, waterfall, etc.)
  • Practical knowledge of application, web, API and databases technologies
  • Development experience of test automation frameworks
  • Experience with object-oriented programming a plus
  • Experience with a cloud testing platform is a plus
  • Experience with performance testing a plus
  • Self-motivated, independent, and strong problem solver
  • Excellent written and oral communication skills
  • Previous customer facing or consulting technical position

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