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Account Executive


Remote / Canada / United States of America
  • Job Type: Full-Time
  • Function: Sales
  • Industry: Technology
  • Post Date: 11/11/2022
  • Website:
  • Company Address: 111 Peter Street, Suite 700, , Toronto, ON M5V 2H1 Canada

About OpsLevel

A modern microservice catalog for the cloud. Own your services and build reliable software.

Job Description

About the Role
As an Account Executive on a small but rapidly growing team, you’ll be owning the end-to-end sales cycle for your accounts. On a day-to-day basis you’ll be building strong relationships with engineering leadership & management at companies ranging from the mid-market to enterprise.
As a foundational member of our sales team, you’ll have a lot of opportunity (and responsibility) to contribute to the iterative improvement of our sales process & team as we grow and learn. 
We care about culture. Here are our values:
Empathy: Think of others; think of your users
Growth Mindset: Get comfortable with being uncomfortable
Intellectual Honesty: The best solution is more important than anyone's ego
Focus & Efficiency: Keep the main thing the main thing
About OpsLevel
Founded in 2018 by early engineers from PagerDuty, OpsLevel’s mission is to make it simpler and faster for companies of all types to ship and operate high-quality software. Already, we’ve built a Service Ownership Platform to make it easier for engineering teams to tackle service ownership. We believe that embracing service ownership–a culture where developers are empowered to take full responsibility for their code, from laptop to production–is the best path to shipping faster, more securely, and more reliably.  
But expectations on developers have never been higher. Thanks to the rise of cloud computing and trends like “shift left”, service ownership has never been harder! That’s why we're doubling down on automations and abstractions that solve these complexities–so developers can spend significantly more time actually writing software. Enter the Developer Portal. 
- You’ll own the end-to-end sales cycle for accounts:
 - You’ll do initial discovery of prospects’ issues in a consultative manner
- You’ll give a high-level demo of our product in early discussions, bringing in Solutions Consultants when needed
- You’ll introduce prospects into our Pilot process, and work closely with our Solutions Consultants throughout
- You’ll help prospects through all the commercial aspects of getting the deal done.
- You'll work with our post-sale Customer Success team to ensure the successful rollout and adoption of OpsLevel, and manage any expansion opportunities in your accounts.
- You’ll conduct some prospecting and developing of opportunities in larger accounts, and coordinate with our Business Development Reps on approaches.
- You’ll need to stay organized and keep your deal data complete and up-to-date in our CRM.
- You’ll be selling a technical product to an engineering audience, and as such you’ll need to ramp-up on and understand high-level trends in software development (such as microservices, CI/CD, Kubernetes, popular DevOps or observability tools, etc)
Sales is a new and rapidly evolving function at the company, and we’ve got a lot to learn!  As such we’re looking for an agile person who can learn very quickly, change tack quickly, and be prepared for the job to evolve and change significantly over time.  You’ll also need to ramp up quickly to understand our customers and our space in a lot of depth.
You should join us if you are:
- Curious: enjoys learnings, asking questions when they don't know something
- Humble: always seeking to get better and to learn
- Authentic and Engaging: are themselves on a call like they would be over a lunch with friends
- Detail-oriented: doesn't miss a thing
- Helpful: is driven to help customers regardless of outcome
- Creative: always coming up with new ideas
- Adaptable: Can take on different roles depending on the need
We offer competitive compensation, including equity, based on the skill set and aptitude of the candidate. 
Additional Information
We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
OpsLevel is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please let us know and we’ll work with you to meet your accessibility needs.

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